How to turn on diagnostics

To make processing a support ticket even faster…and help us immensely!

Please make sure diagnostics are enabled on every device you use. (You only need to do this once per device. After you’ve set it up on all your devices, you're done.)

To setup Diagnostics

1. Click “Settings”

2. Click “Options”

3. Click the circle next to “Diagnostic”

4. Check the circle is black

You’re finished. Once you click on another page, these settings are saved.

Thank you for your patience. Now you’re logging things in this way, bugs can get sorted super efficiently!

Appilates support. Here to help.